We are sorry that your dress did not work out for you. To start your return fill out the fields below. Submit your order # and full customer name just as it is on the top of your receipt. Remember there are 3 stipulations in order for your item to be returnable. It must not be more than 3 days since your package was delivered, your item can not be a final sale item, and it can not be past the need date that was on your order.